Frequently Asked Questions
How can I place an order?
To place an order, simply browse our collection of makeup products and add your desired items to the shopping cart. Proceed to checkout, where you'll be prompted to enter your shipping address, payment information, and any applicable promo codes. Once your order is confirmed, you will receive an email notification with your order details.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment gateways. All transactions are processed securely to ensure your payment information is protected.
Can I modify or cancel my order after it has been placed?
Unfortunately, we are unable to modify or cancel orders once they have been placed. However, if you have any concerns or need assistance with your order, please contact our customer support team, and we'll do our best to assist you.
How can I track the status of my order?
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your shipment by clicking on the tracking link provided in the email or by logging into your account on our website.
Do you offer international shipping?
At this time, we only offer shipping within the United States. We do not offer international shipping. However, we are continually exploring options to expand our shipping services in the future.
Are your products cruelty-free and vegan?
Yes, we are committed to offering cruelty-free and vegan-friendly products. We prioritize ethical sourcing and ensure that all our products are not tested on animals and do not contain any animal-derived ingredients.
How can I contact customer support?
If you have any questions, concerns, or need assistance, please don't hesitate to contact our customer support team. Click to contact us.